We’re committed to the health and safety of our guests and team members, so we’re taking important steps to demonstrate you can Count on Us—whether you’re planning to travel now or in the future.


Count on Us

As part of our response to COVID-19, all hotel guests in the U.S. and Canada are required to wear a mask/face covering when in indoor public areas, and our hotels are implementing additional processes to help protect the safety of guests and team members.

These policies include new cleaning protocols and changes to availability and/or the reduction of certain services and amenities, including breakfast offerings. In many areas, local travel restrictions may impact your trip, including requirements that hotels accept essential travelers only and guests comply with self-quarantine guidelines.

Be sure to check the specific restrictions for your destination before traveling and our flexible booking policies in the event your plans change. Please contact your destination hotel directly with any questions.

Services not offered due to Covid-19:

– Marco Polo Lounge (Dinner Service)

– Ocean Terrace (Breakfast Dining room)

– Daily Housekeeping service

– Room Service Food Delivery

– Dry Cleaning

– Business Center

– Steam Room and Gym Showers.

Click the link below to see the Sunny Isles Beach city updates.